Privacy Policy

🔐 Privacy Policy – Beginners wheel driving academy

Effective Date: 21/05/2025

Beginners wheel driving academy ("we", "our", or "us") is committed to protecting the privacy and security of our students and website visitors. This Privacy Policy explains how we collect, use, store, and protect your personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Information We Collect

We may collect and process the following types of personal data:

• Contact Information: Name, address, phone number, email address.

• Identification Details: Date of birth, provisional driving licence number.

• Booking Information: Lesson schedules, payment records, test bookings.

• Website Usage Data: IP address, browser type, device info, and pages viewed (if using our website).

• Payment Information: Card details (via secure third-party processors), bank transfer info.

2. How We Use Your Information

We collect and use your personal data to:

• Schedule and manage driving lessons.

• Book theory and practical driving tests on your behalf.

• Send confirmations, updates, and reminders.

• Process payments and manage accounts.

• Respond to enquiries and provide customer support.

• Improve our services and website.

• Meet legal or regulatory obligations.

3. Legal Bases for Processing

We process your data under the following legal grounds:

• Contractual necessity: To deliver the services you have requested.

• Consent: For marketing communications or special offers (opt-in only).

• Legal obligation: To comply with DVSA or tax regulations.

• Legitimate interests: To improve service quality and communication.

4. Sharing Your Information

We may share your personal data with:

• DVSA (for booking theory or practical tests).

• Approved instructors working on our behalf.

• Payment processors (e.g., Stripe, PayPal) for secure transactions.

• IT and website support providers.
  We will never sell your data to third parties.

5. Data Retention

We retain your personal data only as long as necessary for the purposes it was collected. Generally:

• Student records: Retained for 6 years after the last lesson or test.

• Payment and invoicing data: Retained in line with HMRC requirements.

6. Your Rights

You have the right to:

• Access your personal data.

• Correct inaccuracies in your data.

• Request erasure of your data ("right to be forgotten").

• Restrict or object to processing.

• Withdraw consent at any time (for marketing).

To exercise any of these rights, please contact us using the details below.

7. Data Security

We use appropriate technical and organisational security measures to protect your data, including secure servers, encryption, and limited access controls.

8. Cookies (if applicable)

Our website uses cookies to enhance user experience and track analytics. You can manage cookie settings in your browser or through our website’s cookie banner.

9. Contact Us

For questions about this policy or to make a data request, contact:

Email: info@beginnerswheel.co.uk
Phone: +447779897989
Address: Wolverhampton
Website: www.beginnerswheel.co.uk

If you're not satisfied, you can also contact the Information Commissioner’s Office (ICO) at https://ico.org.uk.